A. INTRODUCTION
Introductory Statements
This privacy statement was last updated on 13th December
2010. Forward Square Software Solutions Inc has created this privacy statement in order
to disclose our information gathering and dissemination practices for this
Web site. Upon reading this privacy statement, you will
know: 1. What personally identifiable information of yours or third party
personally identifiable information is collected from you through this
Website. 2. The organization collecting the information. 3. How the
information is used. 4. With whom the information may be shared. 5. What
choices are available to you regarding collection, use and distribution of
the information. 6. The kind of security procedures that are in place to
protect the loss, misuse or alteration of information under Forward Square Software Solutions Inc's control. 7. How you can access and correct any inaccuracies in
the information collected about you. Questions regarding this statement
should be directed to the Forward Square Software Solutions Inc site coordinator by
emailing quoterequest1@forwardsquare.com.
Word from the Company
Forward Square Software Solutions Inc ("Forward
Square") has a strong
commitment to providing superior service to all of our customers and
visitors of this web site (the "Website"), and particularly respecting your
concerns about privacy. We understand that you may have questions about how
this Website collects and uses information and we have prepared this
statement to inform you of the privacy principles that govern the Website
(the "Privacy Policy"). We will not sell or rent your personally
identifiable information or a list of our customers to third parties.
However, as described in more detail in Part C below, there are limited
circumstances in which some of your information will be shared with third
parties, under strict restrictions, so it is important for you to review
this Privacy Policy.
This Privacy Policy contains numerous general and
technical details about the steps we take to respect your privacy concerns.
We have organized this Privacy Policy by major processes and areas so that
you can quickly link to the information of most interest to you. The bottom
line is that meeting your needs and expectations form the foundation of
everything we do - including protecting your privacy.
Personal information on this Website is collected by
Forward Square Software Solutions Inc and if after reviewing this Privacy Policy you
have any questions or privacy concerns please send an e-mail to quoterequest1@forwardsquare.com.
Changes in Privacy Policy
Forward Square wants you to be always aware of
what personal information we collect, how we use it and under what
circumstances we disclose it. All personal information, as further described
in Part B, that we collect and maintain will be subject to the version of
the Privacy Policy in effect at the time of such collection. Forward Square reserves the right to change the Privacy Policy from time to time
at its sole discretion. You will be given the opportunity to opt-out if as
the result of such changes, you want to alter the ways in which Forward
Square is allowed to use your personal information, you can do
so by following the procedure described in Section Creating and Updating
Your Personal Account and Preferences. You will be deemed to have been made
aware of, and will be subject to, the changes to the Privacy Policy by your
continued use of the Website after such notice has been posted for thirty
(30) days with the following exception: if at the time you provide personal
information to Forward Square you limit how such information will
be used to communicate with you, either by Forward Square or by
third parties, Forward Square will not change your preference in
this regard without your express consent except as otherwise specifically
provided in this Privacy Policy.
Third Party Websites
Forward Square does not control the information
collection and distribution policies on Internet domains other than those
Internet domains that are under the control of Forward Square
itself. When you are on the Forward Square Website, you may be
directed to other sites that are beyond our control. These other sites may
independently collect data, solicit personal information, or send their own
cookies to you. Forward Square is not responsible for any use of
the information, including click-stream data, that you may create when using
such third party sites.
Legal Issues
This is an American website and is subject to the laws
of the United States of America. Forward Square will disclose personally
identifiable information without your permission when required by law, or in
good faith belief that such action is necessary to investigate or protect
against harmful activities to Forward Square guests, visitors,
associates, or property (including this site), or to others. As mentioned
above, laws related to personal identifiable information vary by country.
Forward Square may be required by law
enforcement or judicial authorities to provide personally identifiable
information to appropriate governmental authorities. If requested by law
enforcement or judicial authorities, we will provide this information upon
receipt of the appropriate documentation. Forward Square may also
provide information to law enforcement to protect its property and the
health and safety of individuals as permitted by law.
B. COLLECTED INFORMATION
Browsing
This Website does not collect personally identifiable
information from your computer when you browse the Website and request pages
from our servers. This means that, unless you voluntarily and knowingly
provide us with personally identifiable information, we will not know your
name, your e-mail address, or any other personally identifiable information.
When you request a page from our web site, our servers log the information
provided in the HTTP request header, JavaScript or similar technical tools,
including the IP number, the time of the request, the URL of your request
and other information. We collect such information in order to make our
Website function correctly and provide you the functionality that you see on
this Website, as our servers use this information to deliver to you the
pages on this Website. We also use this information to better understand how
visitors use our Website and how we can better tune our Website, its
contents and functionality to meet your needs.
Information We Collect
As a visitor to this Website, you can engage in many
activities without providing any personal information as described above in
Section Browsing above. In connection with other activities, such as
subscribing to the services offered on the Website, utilizing online
software applications or purchasing any of the products and services
available on the Website, Forward Square may ask you to
voluntarily supply us with certain information about yourself by filling out
and submitting an online form. It is completely optional for you to engage
in these activities and/or make any purchases. If you elect to engage in
these activities or make purchases, however, Forward Square may
ask that you provide us personal information, defined as any information
that identifies or can be used to identify, contact, or locate the person to
whom such information pertains, including but not limited to your first and
last name, mailing address (including ZIP code), e-mail address, employer,
job title and department, telephone and facsimile numbers, and other
personal information. This information is requested in conjunction with the
purchase and registration of our products or services. In addition, as noted
below, minimum information is requested if you choose to subscribe to our
newsletter service.
You never have to answer any questions, and you can
decline this exchange of information at any time. However, if you should
choose to withhold requested information, we may not be able to provide you
with some of the services dependent upon the collection of this information.
Depending upon the activity, some of the information that we ask you to
provide is identified as mandatory and some as voluntary. If you do not
provide the mandatory data with respect to a particular activity or
purchase, you will not be able to engage in that activity or make such a
purchase.
Forward Square is the sole owner of the
information it gathers on its site. Forward Square will only
share your information with outside parties in ways that are described in
this privacy statement or if we are required to do so by law or in the
good-faith belief that such action is necessary in order to conform to the
provisions of the laws and regulations, cooperate with law enforcement
agencies, or comply with a legal process served on our Web site.
When you use the Website, Forward Square or
third parties authorized by Forward Square may also collect
certain technical and routing information about your computer to facilitate
your use of the Website and its services. When you surf the Internet, your
Internet browser (such as Netscape Navigator® or Microsoft Internet
Explorer®) automatically transmits some information to Forward Square every time you access content on one of our sites. Examples of
such information include the URL of the Web page you were just on (known as
the "Refer"), the IP (or Internet Protocol) address of the computer you are
using, or the browser version you are using to access our site. All of this
information may be collected by Forward Square and used to help
improve our offerings to you. We use such data to facilitate and track your
use of the Website and its services. Forward Square also uses
such environmental variables to measure traffic patterns on the Website.
Without expressly informing you in each particular circumstance, we do not
match such information with any of your personal information.
When you place an order for software online,
you are re-directed to a third-party Website operated by PayLoadz. This
company administers its own Privacy Policy that is not under the control of
Forward Square. Prior to placing an online order, please review
PayLoadz's Privacy Policy.
When you provide payment for services online,
you are re-directed to a third-party Website operated by PayPal. This
company administers its own Privacy Policy that is not under the control of
Forward Square. Prior to placing an online order, please review
PayPal's Privacy Policy.
We do not use this information to target any advertising
to our users, nor is it ever willingly distributed to any third party, such
as an advertiser, except if subpoenaed.
You may be provided an opportunity on the Forward
Square Website to subscribe to a periodic newsletter. This newsletter is
a marketing tool that allows the company to inform you of new products and
services, as well as other news relevant to the company. The subscription
service requires you to provide your first and last name as well as your
email address. Optionally, you are asked to provide the name of the company
you represent. You are given the opportunity to choose the type of
information we provide to you.
While the subscription list may be maintained by a trusted
third party affiliate, the list remains the sole exclusive property of
Forward Square. Your name and email address is not shared with
any third party and will not be used to send you unsolicited communications.
When you submit personal information to Forward
Square through this Website, you understand and agree that this
information may be transferred across national boundaries and may be stored
and processed in any of the countries in which Forward Square and
its affiliates and subsidiaries maintain offices. You also acknowledge that
in certain countries or with respect to certain activities, the collection,
transferring, storage, and processing of your information may be undertaken
by trusted vendors of Forward Square. Such vendors are bound by
contract not to use your personal information for their own purposes or
provide it to any third parties.
Forward Square may establish relationships with
various service providers whose services may become available to you from
this Website or from websites that are linked to this Website. Typically,
these providers would offer services that Forward Square
customers might find useful, such as those that can be used in conjunction
with Forward Square services and products. In order to use those
services, you may be required to provide personal information to the
providers. Unless expressly provided to the contrary, personal information
that you provide while you are visiting a provider's Web site will be
subject to the privacy policy posted on such site, and personal information
that you provide while on this Website in conjunction with a provider's
service will be subject to this Privacy Policy.
Updating Your Personal Preferences
You may correct your personal information and privacy
preferences (such as whether you wish to receive promotional communications
from Forward Square or third parties) by writing to Forward Square at
quoterequest1@forwardsquare.com.
Securing the Transmission and Storage of Information
Forward Square operates secure data networks
protected by industry standard firewall and password protection systems. Our
security and privacy policies are periodically reviewed and enhanced as
necessary, and only authorized individuals have access to the information
provided by our users.
Forward Square takes steps to ensure that your
information is treated securely and in accordance with our Terms of Service
and this Privacy Policy. Unfortunately, no data transmission over the
Internet can be guaranteed secure. As a result, while we strive to protect
your personal information, we cannot guarantee the security of any
information you transmit to us or from our online products or services, and
you use these services at your own risk.
We treat the information you provide to us as confidential
information; it is, accordingly, subject to our company's security
procedures and corporate policies regarding protection and use of
confidential information. After personally identifiable information reaches
Forward Square it is stored on a server with physical and
electronic security features as customary in the industry, including
utilization of login/password procedures and electronic firewalls designed
to block unauthorized access from outside of Forward Square.
Because laws applicable to personal information vary by country, our offices
or other business operations may put in place additional measures that vary
depending on the applicable legal requirements. Information collected on the
sites covered by this Privacy Policy is processed and stored in various
countries where Forward Square and its service providers conduct
business. All Forward Square employees are aware of our privacy
and security policies. Your information is only accessible to those
employees who need it in order to perform their jobs.
C. USE AND DISCLOSURE OF INFORMATION
How your personal information is used
Forward Square collects your information in
order to record and support your participation in the activities you select.
We will use your e-mail address to send a confirmation and, if necessary,
might use the other information to contact you for help to process the
purchase or service you have selected. If you subscribe to a service or
register a product, for example, the information is used to register your
rights, if any, to technical support or other benefits that may be made
available to registered users. Your personal information is also used to
keep you informed about product upgrades, patches, special offers, and other
products and services of Forward Square and selected third
parties if you have so opted to receive such communications.
Forward Square may collect information about
the use of the Website, such as the types of services used and how many
users we receive daily. This information is collected in aggregate form,
without identifying any user individually. Forward Square may use
this aggregate, non-identifying statistical data for statistical analysis,
marketing, or similar promotional purposes.
Forward Square recognizes and appreciates the
importance of responsible use of information collected on this Website.
Without your consent, Forward Square will not communicate any
information to you regarding products, services, and special offers
available from Forward Square or its affiliates, although we may
find it necessary to communicate with you regarding your use of the services
on this Website. Except in the particular circumstances described in this
Privacy Policy, Forward Square will also not provide your name to
other companies or organizations without your consent.
Disclosure of Information to Third Parties
Forward Square does use the services of third
parties, such as e-mail service providers, purchase and order processing
merchants and marketing companies that act as independent contractors on
behalf of Forward Square. These parties are contractually
prohibited from using personally identifiable information for any purpose
other than for the purpose Forward Square specifies. We do
provide non-personally identifiable information to certain service providers
for their use on an aggregated basis for the purpose of performing their
contractual obligations to us. We prohibit the sale or transfer of personal
information to entities outside of the Forward Square's
affiliates for their use without your approval.
Forward Square may disclose your personally
identifiable information if we believe in good faith that we are required to
do so in order to comply with applicable law, a subpoena, or other legal
process. Forward Square may also disclose personally identifiable
information when we have reason to believe that disclosing this information
is necessary to identify, contact or bring legal action against someone who
may be violating our Terms of Use, End User License Agreement or to protect
the safety of our users and the public or under confidentiality agreements
with certain third parties which assist us in developing, operating and
maintaining Forward Square.
In the event that all or substantially all of
Forward Square's stock and/or assets (or the assets of a division or
subsidiary) are transferred or sold to another entity, or Forward Square (or a division or subsidiary) is acquired by, or merged with,
another entity, Forward Square may transfer personally
identifiable information to the acquiring entity and Forward Square may provide to such entity customer information that is related to
that part of our business that was sold to or merged with the other entity
without your consent. If, as a result of such a business transition, your
personally identifiable information will be used in a materially different
manner, you will be given choice consistent with our policy regarding
notification of changes.
Choices available to you
You can always choose whether or not to disclose
personally identifiable information and that choice will not prevent you
from using the Forward Square Website. Please note, however, if
you should choose to withhold requested information, we may not be able to
provide you with some of the services dependent upon the collection of this
information.
You can choose at anytime to opt out of receiving emails
from Forward Square or from having your personally identifiable
information shared with selected companies. If you want to opt out, you can
do so by editing your preferences with respect to email or the sharing of
information. If you elect to "opt out" we will not, as applicable, share
your personal information with third parties or send you emails. However, we
may continue to use your personal information for internal purposes, to
enhance your user experience or as necessary to administer the site or
comply with applicable law.
We reserve the right to send a one-time registration
confirmation email, and infrequent Service Alert messages to users to inform
them of specific changes that may impact their ability to use a service they
have previously signed up for, regardless of email contact opt-in status. We
also reserve the right to contact you if compelled to do so as part of a
legal proceeding or if there has been a violation of our Terms of Use or End
User License Agreement.
Forward Square is retaining these rights
because in limited cases we feel that we may need the right to contact you
as a matter of law or regarding matters which will be important to you.
These rights do not allow us to contact you to market a new or existing
service if you have asked us not to do so, and issuance of these types of
communications are rare.
Cookies
Our Website uses "cookie" technology. "Cookies" are short
pieces of data generated by a web server that a website stores on a user's
computer. Certain pages on our Website may require the use of a cookie for
purposes of keeping information you enter on multiple pages together.
Cookies also enable us to customize our Website and offerings to your needs
and provide you with a better online experience with us. In addition,
cookies are used to: allow registered users to sign in without typing their
sign in name each time; measure usage of various pages on our Website to
help us make our information; more pertinent to your needs and easy for you
to access; and provide functionality such as online orders, Forward Square's services and other functionality that we believe would be of
interest and value to you. The types of cookies that we use are referred to
as "session" cookies and "persistent" cookies. Session cookies are temporary
and are automatically deleted once you leave the Website. Persistent cookies
remain on your computer hard drive until you delete them. We do not use
cookies to gather information concerning your visits to other sites, nor
ascertain any personally identifiable information about you apart from what
you voluntarily provide us in your dealings with Forward Square.
Cookies do not corrupt or damage your computer, programs, or computer files.
In addition, the service providers we use to serve and
host our advertisements, and/or deliver our e-mails, use session and
persistent cookies, to track the number of times the Website is accessed and
whether the site was accessed from an advertisement. There are no cookies in
the advertisement or e-mail. A cookie is placed on your computer only if and
when you click on an advertisement or open the e-mail. The cookie generated
from the advertisement or e-mail does not contain any personally
identifiable information and will remain on your hard drive until you delete
it.
You may set your browser to block cookies (consult the
instructions for your particular browser on how to do this), although doing
so will adversely affect your ability to perform certain transactions, use
certain functionality and access certain content on our Website.
D. PRIVACY-RELATED INQUIRIES AND COMPLAINTS
Forward Square takes and addresses its users'
privacy concerns with utmost respect and attention. If you believe that
there was an instance of non-compliance with this Online Privacy Policy with
regard to your personal information or you have other related inquiries or
concerns, you may write or contact Forward Square at quoterequest1@forwardsquare.com.
In your message, please describe in as much detail as
possible the nature of your inquiry or the ways in which you believe that
the Forward Square Online Privacy Policy has not been complied
with. We will investigate your inquiry or complaint promptly.
Please note that if you provide Forward Square
with inconsistent privacy preferences (for example, by indicating on one
occasion that third parties may contact you with marketing offers and
indicating on another occasion that they may not), Forward Square
cannot guarantee that your most recent privacy preference will be honored.
Please also have a look at at our
Terms of Use.